Hello there, @tysnweiss.
Unrecoverable errors are usually caused by various reasons, such as the incomplete installation of an update (QuickBooks or Windows), data damage, or computer issues.
Let's do some troubleshooting steps to fix the error, so you'll be able to keep your QuickBooks working. Before performing the steps, make sure to update QuickBooks Desktop to the latest release and create a backup of your company file.
Then, you can follow the steps below:
- Choose your company file from the No Company Open window.
- Press and hold the Alt key, then click Open.
- If you're prompted for your log in information, release the Alt key, then enter your user name and password. If not, don't release the Alt key.
- Press and hold the Alt key, then click OK. Do not release the Alt key until your file is completely open.
For further steps, check out this article: Fix unrecoverable error and proceed to the steps in opening a sample file.
As always, you can reach out to our Customer Care Team if you need help in going through the steps. It'll be easier to isolate this issue further with the help of their tools.
Here's how to get in touch with them:
- Go to the Help menu, and choose QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then click Continue.
- You can either select Start a message or Get a callback.
To ensure that you'll be assisted on time, you can check out our support hours.
I'm always here to help if you need anything else.
