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kkoors
Level 1

Update donesn't install

I upgraded my desktop to QB 2020 about 6 months ago.  Since then every time I start my QB desktop it says it has updates ready to install, do I want to install them.  If I click to install I aprove changes to my computer then nothing happens... nothing.  Its as if I just X out, QB doesn't open, just nothing and then I have to go and try to open QB again and then I select install later so my QB will open and I can work.  I tried to get help on theis once before shortly after I upgraded, but got busy and didn't take the time, but nothing has changed, it still does the same thing every time.

2 Comments 2
Fiat Lux - ASIA
Level 15

Update donesn't install

Try updating manually. Go to Help menu > Update QuickBooks Desktop.

gayatriluthfias20
Level 7

Update donesn't install

Hi @kkoors , you could try this: 

  • Close all the programs then restart your computer.
  • Right-click QuickBooks Desktop icon.
  •  Select Run as the Administrator.

See this article for more details about qbd errors. Comment back, cheers.

 

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