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I upgraded my MAC to 10.13.6 this am and now my QB2014 won't run.
So I bought QB2019. QB2019 runs but now I get this error when I try to open and upgrade my legacy file.
.........local has the file open in another copy of QuickBooks.
Close the company file in the other copy of QuickBooks. Then you can open it in this copy of QuickBooks.
I cannot run the old QB2014 under 10.13.6 to "close it"
What do I do?
You've reached the right support, ablech.
I want to make sure your concern with opening QuickBooks Desktop gets sorted out.
To narrow down this issue, we'll need to ensure your old company file for QuickBooks Desktop for Mac is closed. I'd be delighted to show you how by following the steps below:
Once done, we can now delete the lock file of your QuickBooks Desktop for Mac.
If you continue experiencing the same error, I suggest contacting our Technical Support Agents so that they be able to investigate this further.
Here's how you can reach out to them:
Keep me posted if there's anything else you need while working with QuickBooks. We'd be happy to help.