cancel
Showing results for 
Search instead for 
Did you mean: 
dmlense
Level 1

UPS drop down in shipping manager does not have flat rate option. How do we get it added?

We are using Quickbooks Desktop Pro and shipping manager.  When select UPS, the drop down does not include the shipping option of Flat Rate which would allow us to ship smaller packages at a better rate.  Is it possible to add this as an option.  If not we have to rekey all address manually on UPS to create a label.  Appreciate any guidance on how we can get this added as option.

Solved
Best answer September 15, 2021

Best Answers
Angelyn_T
QuickBooks Team

UPS drop down in shipping manager does not have flat rate option. How do we get it added?

I appreciate you for reaching out to us here in the Community, @dmlense.

 

Adding the Flat Rate option from the UPS drop-down in the Shipping Manager is currently unavailable for now. For the time being, yes, you need the type in the address manually on the UPS to create a label.

 

I can see the importance of adding the flat rate from the UPS drop-down. You may send your feedback through your QuickBooks Desktop (QBDT) account about this feature.

 

Here's how:

 

  1. Open your QBDT file.
  2. Go to the Help menu, then tap on Send Feedback Online.
  3. Click on Product Suggestion.
  4. Enter a short description of your feedback or suggestion.
  5. Hit on the Send Feedback button.

 

Your valuable feedback goes to our Product Development Team to help improve your experience in QBO. Rest assured our engineers are working nonstop to enhance the product and deliver the best experiences for all QuickBooks users. 

 

 

For more tips about QuickBooks shipping manager, you can open these articles:

 

 

If you have any other follow-up questions about QuickBooks Shipping Manager or UPS, let me know by adding a comment below. I'm more than happy to help. Keep safe!

View solution in original post

1 Comment 1
Angelyn_T
QuickBooks Team

UPS drop down in shipping manager does not have flat rate option. How do we get it added?

I appreciate you for reaching out to us here in the Community, @dmlense.

 

Adding the Flat Rate option from the UPS drop-down in the Shipping Manager is currently unavailable for now. For the time being, yes, you need the type in the address manually on the UPS to create a label.

 

I can see the importance of adding the flat rate from the UPS drop-down. You may send your feedback through your QuickBooks Desktop (QBDT) account about this feature.

 

Here's how:

 

  1. Open your QBDT file.
  2. Go to the Help menu, then tap on Send Feedback Online.
  3. Click on Product Suggestion.
  4. Enter a short description of your feedback or suggestion.
  5. Hit on the Send Feedback button.

 

Your valuable feedback goes to our Product Development Team to help improve your experience in QBO. Rest assured our engineers are working nonstop to enhance the product and deliver the best experiences for all QuickBooks users. 

 

 

For more tips about QuickBooks shipping manager, you can open these articles:

 

 

If you have any other follow-up questions about QuickBooks Shipping Manager or UPS, let me know by adding a comment below. I'm more than happy to help. Keep safe!

Need to get in touch?

Contact us