Thanks for reaching out to us tpday, @CMariaca.
I have some information about managing QuickBooks users. QuickBooks users are also synced with your Windows settings. You can enable hidden Admin in Windows and see if you can delete the user in question.
Here's how:
- Open the command prompt in Administrator mode.
* Right-click the Windows Start button and select Command Prompt (Admin).
* If you get a User Account Control window that asks for permission, tick Yes. - On the command prompt, type net user administrator /active:yes.
- Wait for the confirmation that the command was successful then log out.
- The login screen will now show the Administrator account.
After checking the administrator's account, go back to QuickBooks and then delete the user.
If you're getting the same result, please contact our Technical Support team so we can investigate further. Here's how to reach out:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Tick Contact Us.
- Enter your concern, then snap Continue.
- Choose Start messaging to connect with a support expert.
In case you need help with other account management tasks, click this link to go to our general topic. There you can learn some tips and best practices in managing your QBDT.
I'll be around if you have other questions or concern. Don'r hesitate to reply anytime. Have a great day ahead.
