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Best answer November 14, 2022
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Hi @lisabrubaker, don't worry I've got you covered for this.
Entering a refund from a vendor takes three connecting processes to record it successfully.
These are Enter a vendor credit, Deposit the money you got from the refund, and Use Pay bills to connect the bank deposit to the vendor credit.
I see that you already entered a separate $50 vendor credit. The next step is to perform the two processes.
Here's how:
Deposit the amount of refund you've got from the vendor
1 Click +New
2. In the Other column. select Bank deposit.
3. Select where you got the refund in the Account dropdown.
4. Add funds, fill out the following fields
- Select the vendor who gave the refund.
- Choose Accounts Payable to connect the refund to the vendor credit.
- Enter how the vendor refunds you. (Ex. Check, Bank deposit).
- Enter the Amount.
5. Click Save and Close.
To connect the bank deposit to the vendor credit use Pay bills
(This is to keep the vendor expenses accurate)
- Click +New
- In the Vendors column, click Pay bills.
- Select the bank deposit you just created, then in the Credit Applied field, you'll see the amount. Total payments should be zero.
- Save and close.
Once done, you can check your vendor profile to verify if the refund is recorded successfully.
If you want to learn how to enter credit in recording your purchases, you can check this link: Handle vendor credits and refunds in QuickBooks Online.
For further clarifications about recording refunds from a vendor, feel free to reply to this post. Have a good one!
Hi @lisabrubaker, don't worry I've got you covered for this.
Entering a refund from a vendor takes three connecting processes to record it successfully.
These are Enter a vendor credit, Deposit the money you got from the refund, and Use Pay bills to connect the bank deposit to the vendor credit.
I see that you already entered a separate $50 vendor credit. The next step is to perform the two processes.
Here's how:
Deposit the amount of refund you've got from the vendor
1 Click +New
2. In the Other column. select Bank deposit.
3. Select where you got the refund in the Account dropdown.
4. Add funds, fill out the following fields
- Select the vendor who gave the refund.
- Choose Accounts Payable to connect the refund to the vendor credit.
- Enter how the vendor refunds you. (Ex. Check, Bank deposit).
- Enter the Amount.
5. Click Save and Close.
To connect the bank deposit to the vendor credit use Pay bills
(This is to keep the vendor expenses accurate)
- Click +New
- In the Vendors column, click Pay bills.
- Select the bank deposit you just created, then in the Credit Applied field, you'll see the amount. Total payments should be zero.
- Save and close.
Once done, you can check your vendor profile to verify if the refund is recorded successfully.
If you want to learn how to enter credit in recording your purchases, you can check this link: Handle vendor credits and refunds in QuickBooks Online.
For further clarifications about recording refunds from a vendor, feel free to reply to this post. Have a good one!
