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BTire
Level 1

Verify Data unsuccessful even after numerous rebuilds. ?

After upgrading to QB desktop 2019, some errors re-appeared from 20162017 that our accountant had corrected. I tried to verify info which told me to rebuild. The rebuild will not complete due to another error message. What do I do now?

 

3 Comments 3
JamesDuanT
Moderator

Verify Data unsuccessful even after numerous rebuilds. ?

I want to know more about what happened so I can give you a hand, BTire.

 

What is the exact error message after you did the rebuild process? What have you done so far?

 

Any additional detail such as error codes or messages and screenshots would be much appreciated. Thanks in advance.

qbteachmt
Level 15

Verify Data unsuccessful even after numerous rebuilds. ?

How had your accountant corrected them? If you have JE, that is not Correcting; that is Offsetting and often causes these errors.

JamesDuanT
Moderator

Verify Data unsuccessful even after numerous rebuilds. ?

How's your business doing, BTire? I hope you're able to get through with the error messages you've received.

 

When doing the Verify process, the system can locate the issue and you'll be prompted to Rebuild Now or View Errors. You can close the prompted message and correct the errors manually. You can follow the steps in this article to do this: Resolve Data Damage on your Company File.

 

If the Verify/Rebuild process won't go through, you can update the QuickBooks to the latest release before proceeding to the next troubleshooting steps.

 

After that, you can use the QuickBooks File Doctor to resolve the issue: QuickBooks File Doctor - Fix your Damaged Company File or Network.

 

Again, it would be much helpful if you can provide details such as error messages/codes and the affected transactions showing on the prompted window. Or you can answer qbteachmt's questions about this. 

 

We'll be right here if you need more help with this.

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