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Alyssa B
Level 2

View Only Mode of QuickBooks Desktop Not Working

We cancelled our QuickBooks Desktop Pro Plus as of March 8th, 2026. Today, April 28th, 2026, I am now getting the message "Your 1 year view-only access period is over. Your QuickBooks subscription is no longer active. To get access, renew your subscription." when I try to open QuickBooks. It has been less than two months since our subscription cancelled, not 1 year. I would upload an attachment of the message here, but even though I am signed in, I get the message "You must be signed in to add attachments" at the bottom of the post page, so I guess that's also not working for some reason. I need to figure out how to get the view-only access to QuickBooks desktop back.

8 Comments 8
SIAB
Level 8

View Only Mode of QuickBooks Desktop Not Working

There seems to be an error in their system regarding how they calculate your view-only access time period. Unfortunately, this kind of problem requires their goodwill to resolve and I doubt Support team will be willing to help you. I would recommend to use the trial version of QB Desktop Enterprise instead to access your historical data for good.

JALADTT
Level 1

View Only Mode of QuickBooks Desktop Not Working

YUP, me too. Tired of this. Used AI to find there is a way out of QBooks

Jsheri64
Level 1

View Only Mode of QuickBooks Desktop Not Working

I'm having the same issue.  Curious to know if you found a solution.

SIAB
Level 8

View Only Mode of QuickBooks Desktop Not Working

@Jsheri64 

Using the trial version for good is the solution at the moment.

Alyssa B
Level 2

View Only Mode of QuickBooks Desktop Not Working

That's very frustrating. Can you use the trial version indefinitely?

SIAB
Level 8

View Only Mode of QuickBooks Desktop Not Working

I've noticed this issue popping up a few weeks ago. Using the trial version is the only solution at the moment. Furthermore, you can use it permanently to access your historical data with a few easy steps.

Jsheri64
Level 1

View Only Mode of QuickBooks Desktop Not Working

OK great!  What are the steps to access the data permenantly?

SIAB
Level 8

View Only Mode of QuickBooks Desktop Not Working

Download the installer file from this source

https://quickbooks.intuit.com/learn-support/en-us/help-article/new-subscriptions/download-trial-quic...

 

then you should contact @Fiat Lux - ASIA directly via email. They can guide you in more detail on how to access your historical data for good.

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