We migrated from QB desktop to QB Online Payroll Core @ the end of 5/25. QB sent out 2 W2's to our employees & to IRS and FTB. How do I get QB to issue a W2c

Thank you for reaching out to the Community forum and providing detailed information about your concern with your W2 forms, fpcsc-finance.

Since QuickBooks handles your tax filings, I recommend contacting our Live Support Team to request a correction. They'll fix and file a W-2c form with the SSA. Once processed, you'll get a copy of the W-2c to distribute to your employees, along with an updated W-3 for your records.

To connect with them, follow these steps:

1. Click the Help button in the top-right corner of your QBO screen.
2. Select the Assistant tab and type Talk to an expert to get support options.
3. Choose your preferred method — either Chat or Callback.

To check when Live Support is available, refer to our support hours here: Get help with QuickBooks products and services. Make sure to select QuickBooks Online Payroll Core as your product.

For detailed guidance on addressing issues with your W-2, refer to this article: Fix an incorrect W-2 and W-3.

Please let us know if you have any further questions. We're here to answer them for you.