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Sherry W
Level 1

We’re sorry. We couldn’t import your company file ( WP .Q10-28-19) into QuickBooks Online. this is from my Mac

how to upload my Mac files to the cloud
2 Comments 2
Fiat Lux - ASIA
Level 15

We’re sorry. We couldn’t import your company file ( WP .Q10-28-19) into QuickBooks Online. this is from my Mac

Which QBD Mac year version do you have? You have to migrate your data from a recent version (i.e 2019-2021) to QBO.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

Nick_M
QuickBooks Team

We’re sorry. We couldn’t import your company file ( WP .Q10-28-19) into QuickBooks Online. this is from my Mac

Hi there, Sherry W. 

 

Thanks for posting here in the Community, I'm happy to help, If this is the error you're seeing below,

then this could be caused by a number of things, but most likely its happening because the original product needs to be updated prior to transferring the file over. To do so, you can follow these steps:

  1. From the QuickBooks menu, select Check for QuickBooks Updates.
  2. Select Install Updates.
  3. Restart QuickBooks.

In some cases, it can also be caused by data corruption. Resolve this by running the Rebuild and Verify utilities. You can also check out these helpful articles for troubleshooting steps as well. 

If there;s anything else I can help with, feel free to post here anytime. Thanks and I hope you have a nice day. 

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