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taghvali99-iclou
Level 1

((We're still working with Royal Bank of Canada to fix your connection.)) My quickbooks doesn't sync with my RBC chequing, maybe because I have security question setup!!

it shows my Bank Balance, but it doesn't bring my transactions!
3 Comments 3
4Gal
Level 11

((We're still working with Royal Bank of Canada to fix your connection.)) My quickbooks doesn't sync with my RBC chequing, maybe because I have security question setup!!

Try opening your QBO account on any private/incognito browser.

taghvali99-iclou
Level 1

((We're still working with Royal Bank of Canada to fix your connection.)) My quickbooks doesn't sync with my RBC chequing, maybe because I have security question setup!!

it still didn't work, I am thinking that it may be because of my having 2FA for login into my account.

JamesM4
QuickBooks Team

((We're still working with Royal Bank of Canada to fix your connection.)) My quickbooks doesn't sync with my RBC chequing, maybe because I have security question setup!!

Thanks for trying the suggestions from 4Gal. I'll be happy to help going forward. To get started, are you getting an error number along with the error message? 

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