We're unable to link our Visa credit card; only Mastercard can be used to submit an expense claim.

I recognize the importance of linking Visa credit cards in QuickBooks Online (QBO), Rowene.

Currently, using a Visa credit card when submitting an expense claim is unavailable in QBO. You can only use Mastercard. The program opted for Mastercard as the sole payment method for expense claims for various reasons such as partnership agreements, ease of integration, or security considerations.

We understand your need for the functionality of this option and would love to hear your thoughts by sending us feedback to our product developers. This way, they can review and consider adding it in future updates.

Here's how:

1. Go to the Gear icon.
2. Under Profile, select Feedback.
3. Enter your suggestion.
4. Hit Next.

In the meantime, you can manually add or upload the expense into the system. I'll guide you on how to do it:

1. Go to the Expenses menu and select Expense Claims.
2. Click the Add expense drop-down arrow, and choose either Upload receipt or Enter expense info manually.

Also, I'll be sharing these articles that will guide you in setting up expense claims and how to handle other transactions in QuickBooks:

• Set up employee expense management
• Learn the difference between bills, checks, and expenses

Furthermore, check out these links that may come in handy for categorizing and reconciling your bank transactions seamlessly:

• Categorize and match online bank transactions
• Reconcile an account

Thank you for sharing your concern, and please don't hesitate to reach out if you need further assistance managing expense claims in QuickBooks. Take care.

Thank you very much for your response. I truly appreciate it.

Hello there, Rowene.

Thank you for your appreciation and engagement. It's our goal to help you get the most out of QuickBooks.

We're glad to help you with any issue relating to QuickBooks. If there's more, add them below. Have a great day!