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Experienced Member

What account do you charge QuickBooks online monthly online fees to?

we are being charged around $7.00 a month on our account and I don’t know why or what for.  Please explain as we are a nonprofit organization and help the veterans.

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QuickBooks Team

Re: What account do you charge QuickBooks online monthly online fees to?

Thanks for taking the time to reach out to us, @LoriVFW.

 

We want to make sure this will get addressed right away and I'd like to redirect you to the best support to help you with your billing concern.

 

To make sure this issue will be addressed properly, I suggest contacting our QuickBooks Customer Care Team. They have the tools to pull up your account in a secure environment and provide you further information about the charge of your monthly subscription.   

 

To reach them: 

 

  1. Go to the Help menu.
  2. Select QuickBooks Desktop Help.
  3. In the Have a Question window, click Contact us at the bottom portion of the screen.
  4. Click Search for something else.
  5. Type in a keyword about your concern.
  6. Hit Search.
  7. Click on Start a Message.

You can check out this article for your reference: Contact the QuickBooks Desktop Customer Support Team.

 

Please know that you can always get back into this post if you have more questions. I'll keep an eye out on your response.