Hi, david125.
This isn't what I want anyone to experience when reaching out to our support.
The prompt "channel closed" mean that we currently have a high contact volume both via phone and chat. Please bear with us and know that our representatives will be happy to help you once they reach you. But I want you to know that we want to make sure you're able to get the support you need from us. This forum is designed to assist customers with general questions about QuickBooks and how it works. However, may I know what specific issue are you experiencing right now? Any details about your concern would be a big help so we can sort your issue out.
Please check our support hours and how you can get a callback here: Contact QBO support.
Know that you can always get back to this post if you need further assistance with QuickBooks Online. I'll be sure to get back to you.
