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Level 1

What is going on with phone support today?

 
4 Comments
Moderator

What is going on with phone support today?

Thanks for posting in the Community, @mcc2014.

 

We are currently experiencing some issues causing you to unable to reach our Phone Support team. We are now working to fix this as quickly as possible.

 

In the meantime, may I know what specific help you need? I can answer some general questions or concerns about QuickBooks Online (QBO). Simply click the Reply button below, and I’ll do everything in my power to assist.

 

For tips and other resources, I recommend visiting our website for reference: Self-help articles.

 

I'll keep an eye on your response. I'm always here to help. Have a good one!

Moderator

What is going on with phone support today?

Hi again, @mcc2014.

 

I just came back to let you know that things are stable now. You can now reach our Phone Support team by following these steps:

 

  1. In QuickBooks Online (QBO), click the Help (question mark) icon at the top right.
  2. Select Contact Us at the bottom to connect with our live support.

 

In case you have any other concerns, don't hesitate to leave a comment below. I'll be happy to assist. Have a wonderful day!

Level 1

What is going on with phone support today?

today, more than 41% of customers expect live chat on your website. ... But, it's not just phone support that's losing out to live chat – it's other digital ... is treat it as you would a phone call and never let a chat go unanswered ACES ETM
 
 
Level 1

What is going on with phone support today?

nowadays phone support and chat support is best option for support with customer. i agree with this thread. please consider with all support. ACES ETM

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