Hello there, @ozzie377.
I appreciate you for dropping by here in the Community. Let me share some information about contacting QuickBooks support.
Our Phone Support Team is available from 6 AM - 5:30 PM PT (Monday - Friday) and 6 AM - 6 PM PT (Monday - Friday) for Live Chat. The waiting time will depend on the number of users requesting assistance.
To avoid waiting in the line for help, the process of contacting support was updated. You can either use the Get a callback or Start a chat feature from the Help menu.
In case you need the steps, here's how:
- Go to the Help menu at the upper right.
- Choose Contact Us.
- Enter your specific concern in the What can we help you with? box.
- Click Let's talk.
- Select Get a callback or Start a chat.
- Enter your contact information.
- Choose Confirm my call or Send message.
If you need tips and related articles in managing your account, you can check out our QuickBooks Community help website.
Additionally, can I ask for the specific issues you're experiencing in QBO? I want to make sure I've got you covered. Just click the Reply button below to add some details.
Please let us know if you need anything else. The Community and I will be here to help you.
