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Join nowHi @Jamie_artist , the alternative is download the invoice from your QBSE, then send it manually with your email. Some times it's caused by browser engine, so your client could open in other browser engine. Let you sent other comment for assistance . Cheers.
Hello there, @Jamie_artist.
I'd be happy to help you so that your client can open the PDF file in the invoice you've sent. Allow me to share some details about this issue.
In addition to the answer mentioned by @gayatriluthfias20, there are also other ways that can help your client open the PDF file. You can check out the table below for your reference.
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Furthermore, I've added this article to help your manage your data in QuickBooks Self-Employed when using Turbo Tax: How do I send my QuickBooks Self-Employed tax information to TurboTax? This includes other sub-topic about Self- Employed taxes.
I'll be here if you have other questions or concerns. Simply drop a comment to let me know. I'd be happy to lend a helping hand. Stay safe out there.
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