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When signing in to approve payroll it’s saying no company records found.

 
1 Comment
Moderator

Hello there, fshockley, This error message shows if the l...

Hello there, fshockley,

 

This error message shows if the login credentials used to sign in is incorrect. You might want to double-check the User ID used.

 

If you're still getting the same error, I suggest using a private browser. This is to check if this is just a browser-related issue.  If you're able to sign in, go back to your regular browser and clear the cache. Clearing cache boosts the browser's performance. You can also use a different browser.

 

You can always leave a comment if you need further assistance.

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