Re: When we signed up to the mobile payment, we identified under educational , this has caused pr...
Thanks for reaching out to the Community, 2012.
Let's make sure you can accept mobile payments.
I'd love to help review your industry category for QuickBooks mobile payments. However, I won't be able to do that without asking your account information. Since the Community is a public forum, I don't want your details displayed here for security purposes.
I recommend contacting our Merchant Services Team. They can check your account and ensure that it is set up correctly, so the parents get paid on time. You can find their contact information through this link: QuickBooks Merchant Services.
The information above will help you get pointed in the right direction. I want to ensure that you're able to resolve this concern, so please let me know how it goes by posting a comment below. Best regards.