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silverdoor7861
Level 1

When you enter the bill for a supplier it shows as payble and when you enter a credit it shows as minus but why it does not show a correct amont payable?

 
3 Comments 3
Catherine_B
QuickBooks Team

When you enter the bill for a supplier it shows as payble and when you enter a credit it shows as minus but why it does not show a correct amont payable?

Hello there, silverdoor7861.

 

You can pay the bill and apply for the supplier credit so it'll post the deducted payable. Here's how: 

 

  1. Go to the +New button and click Pay bills.
  2. Select the Payment account and click the bill of the supplier.
  3. Under the Credit Applied column, you'll see the amount to be credited. 
  4. Click Save and close

For more details about this process, you can use this link: Applying vendor credits.

 

Let me know if you have other questions. Take care!

silverdoor7861
Level 1

When you enter the bill for a supplier it shows as payble and when you enter a credit it shows as minus but why it does not show a correct amont payable?

Re: No it did not solve my problem. I have issue where the credit coming from and could not find it.

Mark_R
QuickBooks Team

When you enter the bill for a supplier it shows as payble and when you enter a credit it shows as minus but why it does not show a correct amont payable?

Your issue ends here, @silverdoor7861.

 

A credit will show once you record refunds to your vendors. Let's verify the credits transactions from the vendor's page and review them from there. Here's how:

 

  1. Click Expenses from the left menu, then select Vendors.
  2. Find and select the vendor you're having an issue with the credits.
  3. Review the credit transactions that were applied.
  4. Then, make sure all the open credits are applied to the bill. To apply them, you can follow the steps provided by my colleague Catherine_B above.

I'm adding this article for more details: View vendor transactions.

 

Also, you can run and customize the Transaction List report to check the credit transactions for your vendor. For more guidance, feel free to check out this article: Common custom reports in QuickBooks Online.

 

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.

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