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Join nowHello there, silverdoor7861.
You can pay the bill and apply for the supplier credit so it'll post the deducted payable. Here's how:
For more details about this process, you can use this link: Applying vendor credits.
Let me know if you have other questions. Take care!
Re: No it did not solve my problem. I have issue where the credit coming from and could not find it.
Your issue ends here, @silverdoor7861.
A credit will show once you record refunds to your vendors. Let's verify the credits transactions from the vendor's page and review them from there. Here's how:
I'm adding this article for more details: View vendor transactions.
Also, you can run and customize the Transaction List report to check the credit transactions for your vendor. For more guidance, feel free to check out this article: Common custom reports in QuickBooks Online.
Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.
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