Hi there, @edn. I hear your frustration loud and clear.
Please be aware that the QuickBooks Self-Employed (QBSE) app is no longer available for download from the App Store or Google Play. Only users who already have the app installed will be able to continue using it as usual.
For now, I recommend waiting for the said update from our support team. If you prefer, you can also reach out to them again during their support hours to follow up. You can refer to this article for the steps and to find out their support hours: Get help with QuickBooks products and services.
If you have any further questions, please don't hesitate to revisit this thread.