The Project feature must first be activated in the Account and Settings, Tracie. Allow me to guide you through the necessary steps.
Please note that the Project feature is available only for Plus and Advanced subscriptions. Once activated, this feature cannot be turned off.
Here are the steps to enable it:
- Go to the Gear icon and select Account and settings.
- Choose the Advanced tab and navigate to Projects.
- Click the Pencil icon and toggle the button to green.
- Click Save and Done.

Once activated, the Project menu will appear in the left-hand navigation panel:
If you're using Simple Start or Essentials, consider upgrading your subscription to access this feature.
To further enhance your QuickBooks experience, consider collaborating with our QuickBooks Live Expert Assisted team. These financial professionals specialize in streamlining processes and providing tailored advice to meet your business's unique needs.
You can run financial reports to help you track your projects and maximize your profitability.
If you have more questions about the Project feature in QuickBooks Online (QBO) or need further assistance, please revisit this thread. We're here to support you in every way possible.