I'll ensure you can add an SKU when printing your purchase order, Anilkaushal. I've provided detailed troubleshooting steps below to help you maintain organized and transparent transactions with your suppliers.
To ensure a smooth process, please confirm that the SKU option is enabled in your Account and Settings before we proceed. This verification step is essential to guarantee that we're working with the correct setup, which will help avoid any complications when printing purchase orders with SKUs.
Here's how:
- Click on the Gear icon located in the top right corner of your QuickBooks Online (QBO) dashboard.
- Select Account and Settings.
- Choose the Sales tab and check if the option to show the SKU column is enabled. If not, click on the toggle to turn it on.
I've included screenshots below for your reference:

Once set, reprint your purchase order and customize the layout to include the SKU. Follow these detailed steps using the Customization feature:
- Go to the purchase order screen.
- Click on the Gear icon in the top right corner of the purchase order screen.
- Click on the Customization dropdown.
- From the Table content options, select the fields to display SKU.


If the SKU remains invisible, I recommend printing your purchase order in an incognito window to troubleshoot potential browser-related issues. Here are the shortcut keys for opening an incognito window in different browsers:
- Mozilla Firefox: CTRL + Shift + P
- Microsoft Edge: CTRL + Shift + N
- Google Chrome: CTRL + Shift + N
- Safari: Command + Shift + N
After starting a new private browsing session, log into your QBO account and reprint the purchase order. If successful, this suggests that your regular browser's cache or extensions are causing the issue. To resolve this, clear your regular browser's cache to improve performance and eliminate technical glitches. You could also consider using supported browsers for optimal functionality.
Additionally, I suggest bookmarking these essential resources to take your workflow management to the next level. These offer step-by-step guidance on converting purchase orders into bills or expenses and adding custom fields to your purchase orders. Having these resources at your fingertips will improve your expense tracking and reporting:
I'll monitor this thread to ensure you receive prompt assistance organizing your transactions with your supplier, Anilkaushal. Remember that our QuickBooks Community is always here to support you. Whether you need help with purchase orders, sales forms, or any other feature.