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Vitrix
Level 1

Why am I getting an error when I edit my to do list

I can't edit my to do list or create a new to do. I get an error message that says it can't save it. I spent 45 minutes on the phone last week with customer help and he couldn't figure it out.

Solved
Best answer November 04, 2021

Best Answers
BettyJaneB
QuickBooks Team

Why am I getting an error when I edit my to do list

Hi there, @Vitrix.

 

I'd like to make sure that you'll be able to save your To-Do list in QuickBooks Desktop.

 

To start with, I want to ask what specific server is installed to your computer? Any further details about this matter are much appreciated. This way, we can check if this related to the issue that you've encountered.

 

When working with QBDT, make sure that QuickBooks Desktop is updated to the latest release and you meet the system requirements.

 

Once verified, you can start the troubleshooting by running the QuickBooks Desktop Tool Hub to fix any issues.

 

Here's how:

  1. Close QuickBooks.
  2. Download the QuickBooks Tool Hub file. 
  3. Open the file.
  4. Follow the on-screen instructions.
  5. Once installed, double-click the icon on your desktop.

For the detailed instructions and visual reference of the process, please visit this reference: Learn how to get different QuickBooks Desktop tools to help fix problems and errors.

 

I'm also adding here some articles that provides details about re-sorting the list and verifying your data:

Let me know how everything turns out by leaving a comment below. I'm always around to help you out.

View solution in original post

3 Comments 3
BettyJaneB
QuickBooks Team

Why am I getting an error when I edit my to do list

Hi there, @Vitrix.

 

I'd like to make sure that you'll be able to save your To-Do list in QuickBooks Desktop.

 

To start with, I want to ask what specific server is installed to your computer? Any further details about this matter are much appreciated. This way, we can check if this related to the issue that you've encountered.

 

When working with QBDT, make sure that QuickBooks Desktop is updated to the latest release and you meet the system requirements.

 

Once verified, you can start the troubleshooting by running the QuickBooks Desktop Tool Hub to fix any issues.

 

Here's how:

  1. Close QuickBooks.
  2. Download the QuickBooks Tool Hub file. 
  3. Open the file.
  4. Follow the on-screen instructions.
  5. Once installed, double-click the icon on your desktop.

For the detailed instructions and visual reference of the process, please visit this reference: Learn how to get different QuickBooks Desktop tools to help fix problems and errors.

 

I'm also adding here some articles that provides details about re-sorting the list and verifying your data:

Let me know how everything turns out by leaving a comment below. I'm always around to help you out.

Vitrix
Level 1

Why am I getting an error when I edit my to do list

Thank you! My problem was resolved by running the diagnostic tool.

MonicaM3
Moderator

Why am I getting an error when I edit my to do list

Thank you so much for circling back to let us know @Vitrix.

 

We appreciate you taking the time to do so. Please feel free to reach out any time you have a question or need additional help. We're just a click away!

 

Enjoy your day.

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