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info-securetechc
Level 1

Why are my expenses which I mark as vehicle/ travel expenses going into the ‘disallowable expenses’ category?

 
2 Comments 2
gayatriluthfias20
Level 7

Why are my expenses which I mark as vehicle/ travel expenses going into the ‘disallowable expenses’ category?

Hi info-securetechc , QB simplified the expense to disallowable expenses for vehicle expenses. See this article . Comment back, cheers.

Catherine_B
QuickBooks Team

Why are my expenses which I mark as vehicle/ travel expenses going into the ‘disallowable expenses’ category?

I can help you handle categorized transactions, info-securetechc.

 

It's possible that you entered a bank rule so that QuickBooks will automatically categorize the transactions based on the conditions you set. Aside from that, the Also apply to past transactions checkbox might have been checked. To verify that, let's look into your list of bank rules. 

 

Here's how:

 

  1. At the upper-right, click the Gear icon. 
  2. Select Rules.
  3. Look into the list and click Edit under the ACTION column to fully see the details. 
  4. You can update the rule and click Save

After that, you can try logging out and signing back in to refresh updates. For those that were mistakenly categorized, you can assign them the correct categories by batch. Just go to the Transactions menu and select all the transactions that have the same Type and Category

 

If you get the same though there are no bank rules that will match the transactions, a browser-related issue might have caused the behavior. Try to log in to QuickBooks Self-Employed using a private browser. Then, look into the transactions if it looks as expected. Then, we can switch back to the main browser to clear the cache. You can also access your account to other supported browsers to isolate these kinds of unusual behavior. 

 

For further help with managing your bank transactions, you can refer to these articles:

You can always mention me in your reply if there's anything else that you need help with. You take care always and have a great day!

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