Why can't I delete a transaction in the register?

We can delete a transaction from the Register if we have permission to do so, Office328.

Before that, may I know what specific transaction you need to delete? This way, we can pinpoint the exact solution to the issue.

To proceed, I suggest double-checking your permission to proceed with the task you're trying to perform. 

Here's how:

1. Click the Gear icon in the upper-right corner.
2. Select Manage Users, locate your role under the Users tab.
3. Review the user's access.
   

If you have access to delete it, we can clear the browser's cache (but not the cookies) to help the system perform seamlessly. Additionally, we can use another supported and up-to-date browser already installed on your device to narrow down the cause. After that, delete the transaction again.

Additionally, consider our QuickBooks Live Expert Assisted to enhance your QBO experience. Our dedicated experts are available to provide personalized support tailored to your specific business needs.

We'll be here if you need more assistance with this matter.