Hi David. The inability to search invoices by customer name in QuickBooks Self-Employed is often caused by browser cache issues, temporary application glitches, or updates to the user interface.
To resolve this, you can switch to a different browser as it prevents your browsing history, form data, and cookies from being stored on your computer.
If the issue persists, I recommend contacting our QuickBooks Technical Support team for further assistance in resolving the crashes.
Here's how:
- Sign in to your QuickBooks account.
- Click the Help (?) icon in the upper right corner to access the help page.
- Click the Contact Us button below to connect with an expert for assistance.
You can also check this link to view their support hours and see when agents are available: Get help with QuickBooks products and services.
If you have any additional concerns, please share them with us.