Why disabled "Get app now" button

Acrs1 · ‎June 11, 2021

Hello,

We have activated a trial account of Salesforce Connector by QuickBooks. After that, we select 'Salesforce Connector by QuickBooks' in App as see in screenshot ss1 and click on it, and then we see the disabled "Get app now" button.

We have followed the link: https://quickbooks.intuit.com/app/apps/appdetails/salesforce/en-us/?premiumApp=true

Brandon43 · ‎June 11, 2021

Select Confirm Disconnect to remove the app from your company profile. Note: If you can't find Disconnect in the menu, select Settings, then locate the Disconnect button on the settings Select the app, then Get app now.

DGCustomerFirst

AlexV · ‎June 11, 2021

Hello Acrs1!

Thanks for posting here. Let me assist you in linking an application.

Some of the application or software available in the Apps menu isn't compatible to all plans of QuickBooks Online. Currently, the Salesforce Connector by QuickBooks works with the QuickBooks Online Advanced plan only. It's possible that you're subscribed to either Simple Start, Essentials, or Plus plans.

Also, Salesforce Connector by QuickBooks works with Salesforce Professionals and Enterprise plans.

You'll want to upgrade your QuickBooks Online subscription to Advanced. Click this to know more what are the advantages and features of this plan: Learn more.

Need more tips in managing a business? Visit this page: QBO Articles.

Keep on posting here if you need anything else. Take care!

Fiat Lux - ASIA · ‎June 11, 2021

@Acrs1

Try another connector.

https://automate.io?ref=quickbooks

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Why disabled "Get app now" button