Why do I need to upgrade in order to import .QBO files from my hard drive?

I've come to share details of why there's a need to upgrade QuickBooks Desktop (QBDT), @LoriFC. 

In QBDT, you can use Bank Feeds to connect your bank accounts to online banking and import .QBO files (Web Connect) from your hard drive.

You may be using a discontinued QBDT software (i.e., 2018 version) that's why you're prompted to upgrade while you attempt to import. Online banking is one of the add-on services that's affected by the discontinuation policy. With this, you need to upgrade your current QBDT version in order to continue using the online banking feature and import Web Connect files (.qbo).

When you see a prompt, here's how to upgrade:

1. When you’re ready, select Upgrade Now.
2. Select Keep old version on my computer if you want to keep your current QuickBooks. Then select Let’s go. QuickBooks downloads, install, and activate the new version for you. It updates your company file(s).
3. When the upgrade is done, select Open QuickBooks.

In case you don't see a prompt to upgrade, you can refer to this article on how to perform the process: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.

Also, I'm adding this article to know more about QBDT service discontinuation and your upgrade options, you can refer to this article: QuickBooks Desktop service discontinuation policy and upgrade information.

If you have other importing .QBO files concerns or inquiries about upgrading QBDT, let me know in the comments below. I'm just around to help. Take care and stay safe always.

Because Intuit wants you to upgrade.

This is one of the things they disable when they sunset QuickBooks after three version-years.