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Why does a box keep popping up prompting me to create an invoice

 
1 Comment
QuickBooks Team

Re: Why does a box keep popping up prompting me to create an invoice

Hello, beemmeer.

 

Let me help you investigate this issue with pop-up message that keeps on asking you to create an invoice.

 

Since we haven't been receiving similar reports about this, we can try a couple of basic troubleshooting steps to isolate this issue.

Let's begin with using a private browser or incognito window. This is to know if it's a browser related issue. You can refer to the following keyboard shortcuts:

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Internet Explorer: press Ctrl + Shift + P 
  • Safari: press Command + Shift + N

If this works, let's try clearing your browser's temporary cache and files. Check out this article for instructions: How do I clear temporary internet files and cache?

 

If the same thing happens, I recommend contacting our Care Support Team  for them to take a closer look and conduct further investigation.

 

Keep me posted on how it goes. If you need anything else, please feel free to come back and leave a comment below.