When you create a new customer, once everything is done, you press enter, the new customer will be saved. Now for some reason if i have already enter in the name, then press Enter, it goes to Open Balance field, enter again, it goes to the next field. Enter is acting like Tab.
This is for QB Premier Retail 2019
We have tried:
- Exit QB
- Rebuilding/Verifying the file - to see if its file issue
- Login on different computer - to see if its computer issue
- Login with different user (Enter function works) - to see if its QB or computer issue
- Tried the sample company from QB - to see if its QB or computer issue