Welcome to the Community, @Jeb57mkH.
This is not what we want to happen to our customers. We’re experiencing high call volume with Tax Season in. If you’d please bear with our customer support teams, they’ll be glad to help you when they get you on the phone or chat.
As always, you can post your question here and I’ll be happy to help you.
Let me know if you have other questions. I hope you have a great week.