Hello, Ronny. The changes you are experiencing are possibly due to the transition to the "New Invoice Layout" in QuickBooks Online. This update modifies the internal engine used to generate PDFs, which may result in formatting discrepancies, missing data fields, or the reversal of layout elements.
To ensure your invoices and checks print accurately, please consider the following recommendations:
• When preparing to print, ensure that your preferred template is selected. From the Invoice page> click the Manage Icon> select the Design dropdown, click the template,> hit Make it default.
• For the most stable experience, we recommend using Google Chrome. It provides the best compatibility with the QuickBooks Online layout engine and helps prevent the formatting glitches often encountered in other browsers after a system update.
For your next step, I suggest doing a test print on a plain piece of paper first. Hold it up to your actual check or invoice to make sure the alignment is perfect. This way, you can check that everything looks right without wasting any expensive stationery.
Please don’t hesitate to leave us a response if you have any other questions or concerns.
