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accounting705
Level 1

Why does the iOS app suck so bad? I can’t even search invoices! Inaccurate results every time.

 
2 Comments 2
ChristineJoieR
QuickBooks Team

Why does the iOS app suck so bad? I can’t even search invoices! Inaccurate results every time.

Hello there, Accounting705. The QuickBooks Mobile app may experience excessive data build-up over time, which can lead to issues such as difficulty searching for invoices and returning inaccurate results.

 

In this case, we can refresh your iOS application by following the steps below for your device. This action restores the app to its original settings, often fixing issues caused by cached data that interfere with the app's performance.

 

Here's how:

 

  1. Open Settings and go to General.
  2. Select iPhone Storage and tap the QBO app.
  3. Choose Offload App. 

 

If the problem continues, we can uninstall and reinstall the QuickBooks app to ensure it functions properly.

 

Feel free to reply below if you have follow-up questions.

ChristineJoieR
QuickBooks Team

Why does the iOS app suck so bad? I can’t even search invoices! Inaccurate results every time.

Hello there, Accounting705

 

We wanted to follow up and see if the solution we provided has resolved your concern.

 

Please let us know if everything is now working as expected. If you need any further assistance, we’re here to help.

 

Looking forward to your response.

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