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Praj
Level 1

why intuit paid me 0.03 and 0.06

Hi, I took subscription of quick books online yesterday by paying $9 . Today I have received 0.03 and 0.06 by Intuit in my bank account - why I received this amount? I haven't initiated any transaction yet. Plz advice.

1 Comment 1
Bryan_M
QuickBooks Team

why intuit paid me 0.03 and 0.06

I'm glad you posted here, @Praj.

 

Allow me to route you to the best help to explain why a deposit had been made after subscribing to QuickBooks Online (QBO).

 

I recommend contacting the QBO Care Team. They can pull up your account in a safe environment and check your billing history. 

 

This way, they can see why there's a deposit in your bank account after purchasing a subscription. Here's how:

 

  1. From the upper right corner, click the Help (?) icon.
  2. Select the Search option and tap the Continue button below.
  3. Pick the Ask about something else field.
  4. Once done, type in a brief description of your concern. Then, Continue.
  5. Could you choose how you want to reach us? Either Chat or a Callback.

 

Since you're new to QuickBooks, you can read this article to help set up your account: Getting Started in QuickBooks Online.

 

Leave a comment below if you have additional questions about your QuickBooks subscription billing. We'll assist you as soon as possible. Take care, and enjoy the rest of the week.

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