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eendelectric
Level 1

Why is my business feed blank? Keeps saying “error”. I can’t see any of my customers or sales or anything

This has been the case for days

1 Comment 1
Rea_M
Moderator

Why is my business feed blank? Keeps saying “error”. I can’t see any of my customers or sales or anything

The issue you're experiencing with the Business Feed might be related to your web browser, eendelectric. We know a couple of quick troubleshooting steps to get this resolved.

 

Let's start our troubleshooting by refreshing your browser. This helps ensure you're accessing the most updated version of QuickBooks and can resolve potential issues. For your reference, please see the screenshot below.

 

Clear Cache.png

 

If the error continues, you can consider using other supported browsers. Additionally, signing out of your QuickBooks Online (QBO) account and signing back in will also help resolve this minor browser-related problem.

 

However, if the troubleshooting steps above fail to address the issue, we recommend contacting our Live Support team to report your experience. They have the specialized tools to investigate the problem and deliver a prompt solution. Here’s how you can get in touch with them:

 

  1. Sign in to your QBO company.
  2. Go to the Help (?) menu.
  3. Select the Search tab.
  4. Enter a keyword or topic, and you'll be offered a list of articles related to it to choose from.
  5. Click the Contact Us button.
  6. Choose a way to connect (Chat or Callback).

 

If there's anything else you need, please don't hesitate to reach out.

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