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marknewton53
Level 1

Why is my Self Employed Quickbooks sending two emails to each recipient including myself, when sending invoices?

 
1 Comment 1
Bryan_M
QuickBooks Team

Why is my Self Employed Quickbooks sending two emails to each recipient including myself, when sending invoices?

Hey there, Mark. Your clients will receive two notifications of their invoices if you enter their email twice in the To Cc/Bcc section before sending it to them. You'll also be notified if you tick the Send me a copy option. 

 

If this isn't the case, I recommend contacting the QuickBooks Self-Employed (QBSE) Live Support Team to help cate the root cause of the issue when sending invoice emails to your clients.

 

Here's how:

 

  1. In the upper right corner, select the (?) Help icon beside the Assistant tab.
  2. Click the Contact Us option below.
  3. Enter a brief description of your concern and select Continue.
  4. Pick either Chat or Callback.

 

I'll also share this article to ensure your transactions are placed into the correct accounts to avoid discrepancies: Schedule C and expense categories in QuickBooks Solopreneur and QuickBooks Self-Employed.

 

Feel free to return here if you have additional questions about managing your invoice emails or any related concerns. We'll be willing to help you as soon as possible.

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