Does anyone know how, why or when QBO started poaching my clients if they contact customer service? We are a company with many clients and hold all their subscriptions under our platform. This is not ok. Who do I contact to report?
Conversation to my client during a chat session with QBO...
QBO: While waiting for your account to be pulled up I just wanted to ask who's reviewing your monthly reports and managing your monthly reconciliation?
Client: Politely told them my company
QBO: I see, how would you feel if we can save you time, money and effort by having your own bookkeeper from Quickbooks?