Why isn’t my latest version not showing on my account

Fjcunningham · ‎August 11, 2022

Hi, when I go to quickbooks.Intuit.com and log in I don’t see my latest version (desktop). which I purchased online. I do see past products! Any idea how I can correct this?

Thanks, Frank

Fiat Lux - ASIA · ‎August 11, 2022

Did you activate the license with the same email address to access your existing CAMPS?

View solution in original post

Fiat Lux - ASIA · ‎August 11, 2022

Did you activate the license with the same email address to access your existing CAMPS?

Fjcunningham · ‎August 11, 2022

Yes!

Fiat Lux - ASIA · ‎August 11, 2022

Use this tool to make sure

https:// emaillicense.quickbooks.com/app/qbdt/licensenumber

FritzF · ‎August 23, 2022

Hi there, Fiat Lux - ASIA.

I appreciate you for always sharing your knowledge about QuickBooks. This will definitely help other users as well in the future.

Keep safe and have a great rest of the day.

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Why isn’t my latest version not showing on my account