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jamueller1
Level 2

Why when I try to sign into QBO do I get that stupid Robot page everytime? Then they have to send me a code. This started happening about a month ago. Annoying

 
1 Comment
Mark_R
QuickBooks Team

Why when I try to sign into QBO do I get that stupid Robot page everytime? Then they have to send me a code. This started happening about a month ago. Annoying

Hello @jamueller1,

 

We value your time and your business. And I'd be glad to share a few insights about the robot page and verification code.

 

Robot page/CAPTCHA and verification code are based on the browser. If you log in your account to a different browser; robot page and a verification code will be asked.

 

Also, you'll be asked for a verification code if the browser is set to “do not remember history”.

 

Since the robot page/CAPTCHA is from your internet browsers, I recommend reading this article to know how to remove robot page/CAPTCHA verification in your browser: How to Remove Captcha-Verification.systems Pop-ups [Chrome, Firefox, IE, Edge].

 

Fill me in if you have further questions. I’ll be around if you need any help.

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