WI income tax withheld by previous quarters matches system calculated total but gives error message saying they do not match and will not let me continue?

Hello there, @userdavid-lentsch.

Let me route you to the best available support so we can further check on the root cause of the error you've received. 

When calculating your income tax, QuickBooks takes into consideration the amount reflected in your employees' YTD through the most recent closed quarter. Since you're being prompted with an error stating the amounts do not match calculated taxable wages, this means the YTD through closed quarter payroll is out of balance and needs to be reviewed.

That being said, I'd recommend contacting our Payroll Support team. This way, a specialist can securely look up your account and assist you in reviewing your tax filings or taxable wage reports. Also, they can guide you in entering the correct YTD  through closed quarter payroll amounts. Here's how to contact us: 

1. Hover to the Help icon.
2. Click the Contact Us icon.
3. Enter a keyword about your request in the What can we help you with? box.
4. Select Continue.
5. Choose how'd you like to contact us:
   • Send a message 
   • Get a callback 

Just a heads-up, we have limited staffing and have reduced our support hours to 6 AM - 6 PM PST, Monday - Friday due to COVID-19. 

Feel free to leave a post below to let us know how your call goes. I’ll be around to answer if you have other questions and concerns about managing your payroll in QuickBooks. Have a good one.

I'm here to ensure everything is taken care of,@userdavid-lentsch.

Were you able to contact our Payroll Support team and request further assistance to resolve the error with your WI income tax withheld calculation? I can provide further assistance if you still encounter issues contacting them.

I'll be more than happy to assist you again. Have a great day and take care always.