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nadav
Level 1

Will I be charged a fee to receive a QB payment into my bank, even if my customer paid a $25 "convenience fee" to pay it/

I wasn't set up for QB payments, but the invoice I sent from QB included an Online Payment option anyway (I didn't know it would do that). Now QB is asking me to link a bank account so I can receive the payment. Will I be charged a 1% fee to receive it, on top of the $25 fee my customer paid?

1 Comment 1
Ethel_A
QuickBooks Team

Will I be charged a fee to receive a QB payment into my bank, even if my customer paid a $25 "convenience fee" to pay it/

In QuickBooks Online, because your customer paid a convenience fee of $25, the 1% fee will no longer apply to you, @nadav.

 

For now, all you need to do is set up your QuickBooks Online account so customers can make online payments.

 

Here's how:

 

  1. Click the Gear icon, and select Account and settings.
  2. Choose Payments.
  3. Find Chart of Accounts, then select Edit ✎.
  4. Select the Standard deposits dropdown and choose a deposit account where you want to record the payments.
  5. Click the Processing fees dropdown and choose an expense account to track processing fees.
  6. Select Save, then Done.

 

Continue with the detailed steps in this article to completely set up your QuickBooks Payments: Receive and process payments.

 

Enhance your QuickBooks experience by collaborating with our QuickBooks Live Expert Assisted team. Our financial professionals specialize in optimizing processes and offering tailored advice for your unique business needs.

 

If you're interested in viewing the process or checking your current deposit speed, refer to this article for more information: Find out when QuickBooks Payments deposits customer payments.

 

Feel free to comment below if you have questions about managing QuickBooks Payments in QuickBooks Online. I'm always here to help. Have a great day.

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