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bhi
Level 3

Will not fixing an inactive item error affect our company profile's overall health?

I ran a rebuild and verification on our QuickBooks Desktop Enterprise company profile. It found (2) errors the rebuild could not fix: Item History By Site & Site Quantities by Bin (see screenshot). It is an inactive item.

 

Should I be fixing this regardless if it is an inactive item?

 

Will not fixing an inactive item error affect our company profile's overall health?

Solved
Best answer February 17, 2020

Best Answers
Candice C
QuickBooks Team

Will not fixing an inactive item error affect our company profile's overall health?

Greetings, @bhi.

 

I can provide you with some information about this issue.

 

If you continue to work inside of your account without fixing the errors, then this will affect your company file in the future. Don't worry. I'm here to lend a helping hand to get this problem resolved. 

 

To fix the problem, you'll need to manually change the transaction/subject in your QuickBooks Desktop account. Note: You'll also need to make the item active again to successfully make the changes.

 

Below are two articles that can help you fix both of the errors that you're receiving.

Remember, I'm only a post away if you need me. Have a beautiful day!

View solution in original post

3 Comments 3
Candice C
QuickBooks Team

Will not fixing an inactive item error affect our company profile's overall health?

Greetings, @bhi.

 

I can provide you with some information about this issue.

 

If you continue to work inside of your account without fixing the errors, then this will affect your company file in the future. Don't worry. I'm here to lend a helping hand to get this problem resolved. 

 

To fix the problem, you'll need to manually change the transaction/subject in your QuickBooks Desktop account. Note: You'll also need to make the item active again to successfully make the changes.

 

Below are two articles that can help you fix both of the errors that you're receiving.

Remember, I'm only a post away if you need me. Have a beautiful day!

bhi
Level 3

Will not fixing an inactive item error affect our company profile's overall health?

I performed 4 more rebuilds before it finally fixed the 2 errors.

Candice C
QuickBooks Team

Will not fixing an inactive item error affect our company profile's overall health?

Thanks for reaching back out, @bhi.

 

I'm glad that you were able to get your issue resolved. We make a great team!

 

I value you and the success of your business. If you have any other questions or concerns, please let me know.  Enjoy the weekend ahead!

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