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7sevenwholesalellc
Level 1

Yes The money hold I don’t know through I contacted with a customer he said you took it from his account almost 10 days ago Now I didn’t got this money in my account

I mean the money still hold didn’t deposited in my bank account

1 Comment 1
LouiseG
QuickBooks Team

Yes The money hold I don’t know through I contacted with a customer he said you took it from his account almost 10 days ago Now I didn’t got this money in my account

The time required to receive processed customer payments varies depending on the product and payment type used by 7sevenwholesalellc. Below, I will outline some key details relevant to this process.

 

If these are your initial payments, the deposit may take additional time as the system is set up for your account. It is typical for initial deposits to be processed within five business days during the first one to four weeks. We will notify you via email as soon as everything is configured to ensure you can continue moving forward seamlessly.

 

After your banking accounts are established, processing times will improve and deposits will promptly be reflected in your checking account.

 

To check the current deposit speed, you can log into your QBO account by following these steps:

 

  1. Go to Gear  icon, then choose Accounts and Settings.
    image (8).png
  2. Proceed to the Payments tab.
    image (9).png
  3. Review the Deposit Speed section.

 

Additionally, you can check the status of your deposit via your Merchant Services account by following these steps:

 

  1. Sign in to the Merchant Service Center.
  2. Click the drop-down list beside Activities & Reports and select Deposits.
    image (10).png
  3. Choose the date range in the Dates field.
  4. Click Search.

 

Once the status confirms that payments have been deposited, your funds are on their way.

 

Please be advised, some banks may hold funds even after we've deposited them. In such cases, I recommend contacting your bank to determine if any further steps are necessary.

 

For a thorough understanding of the deposit schedule and process, you can check out this article: Find Out When QuickBooks Payments Deposits Customer Payments.

 

Also, I'll share this material for additional details about receiving online payments: Common questions about QuickBooks Payments deposits in QuickBooks Online.

 

Remember, our support extends beyond this interaction. If you have additional questions about using the payments feature.  You can respond directly to this thread for a one-on-one discussion or create a new one in the Community Forum. We are always here to ensure you have the best experience possible with our services.

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