Hi there.
This error indicates that if you haven't used your QuickBooks Checking account, with no transactions or deposits for an extended period, or if there is any suspicious activity, QuickBooks starts the process of closing the account.
To check your account status and understand why it is being closed, I recommend contacting our QuickBooks Payments team through your QuickBooks Online (QBO) account for clarification.
Here's how:
- Sign in to your QuickBooks account.
- Click the Help (?) icon in the upper right corner to access the help page.
- Click the Contact Us button below to connect with an expert for assistance.
You can also check this link to view their support hours and see when agents are available: Get help with QuickBooks products and services.
If you have any additional concerns, please share them with us.