Showing results for 
Search instead for 
Did you mean: 

QBDT eInvoices are missing the "View and Pay Invoice" (Pay Link) when the invoice "Description" contains Return characters

What you may be experiencing:

Some QuickBooks Desktop Merchants are reporting a missing "View and Pay Invoice" link within the e-mail.

Current Status:

Good news, this issue has been resolved. A server-side fix has been implemented to mitigate the scenario. There are no additional actions needed.

If you continue to experience this scenario, please reach out to Payment CARE teams at 800-558-9558

Was this helpful?

You must sign in to vote, reply, or post