Re: a client sent a payment and it was not processed to my bank yet it show paid on her credit ca...
Hi there, DFrost01.
Credit card payments usually takes 2 banking, while bank transfers (ACH) take 2-7 banking days. This is because some banks may take longer to verify and process the deposits. Check out when your money gets to deposit in your bank account here.
On the other hand, if it's already more than 7 days, the funds might be on hold. To learn more about this, click here.
We can also check the status of the payment in your QuickBooks Online account.
Go to Sales.
Select the Customers tab.
Choose a customer.
In the TransactionList tab, look for the invoice.
In the Status column, you can see a transaction's status if it's Paid (Not Deposited), Pending, Rejected, and Deposited.