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Debi St Bruno
Level 1

A/P Check run oddity

I just ran checks from A/P and the strangest thing happened.  I ran them for today's date, (04/21/22), yet when the checks printed the first check printed with the date of 04/18/22.  Unless there is a gremlin trying to freak me out in here how could this happen?  

 

Thank you for your insight and feedback!

 

Debi

3 Comments 3
jamespaul
Moderator

A/P Check run oddity

Hello, Debi. 

 

Before we dive into the issue, I'd like to ask and clarify a few things. 

 

Just to clarify on what you did, did you create and record the checks for today's date? And did you include other checks that were recorded days ago? 

 

I'd appreciate more details about the printing process, so I can lay down some information on what might've caused the date to appear incorrectly. 

Debi St Bruno
Level 1

A/P Check run oddity

Definitely!  We have 2 a/p accounts.  I chose the checks from the first account, made sure the date was 04/21/22 at the bottom of the screen, chose the checks from the second account, hit print and the result was as I described.  I did not choose from a previous date.  

Rea_M
Moderator

A/P Check run oddity

I appreciate your immediate response, @Debi St Bruno. I'll make sure you can print the appropriate check date in QuickBooks Desktop (QBDT).

 

Based on your description of the issue, it seems that you have a minor data issue with your company file. With this, I'd first recommend updating the QuickBooks Tool Hub tool. This will help fix common company file issues. Here's how:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab.  The version will be on the bottom.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

 

Once you're done, run the Quick Fix my File tool. Here's how:

 

  1. From the tool hub, select Company File Issues.
  2. Select Quick Fix my File.
  3. Select OK when it completes and launch your QuickBooks.

 

If you still print the incorrect check date, continue with the recommended troubleshooting steps in this article, starting with Step 3: Fix company file and network issues with QuickBooks File Doctor.

 

If the error continues, you can utilize the  Rebuild Data tool. It's a built-in tool that can help automatically fix data issues with your company file. For the step-by-step guide, please see this article: Fix data damage on your QuickBooks Desktop company file.

 

Also, to further guide you in managing business expenses, checks, and other vendor transactions in QBDT, I'd recommend checking out these articles:

 

 

Let me know in the comments if you have other printing concerns and questions about managing checks and expense transactions in QBDT. I'll gladly help. Take care, and I wish you continued success, @Debi St Bruno.

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