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Level 1

ACH payment fees

Is everyone getting charged 1% fee for ACH payments through QB merchant? When I signed up it said it was supposed to be free. Also other people I talked to using this service are not being charged. I have been charged for everyone. 

5 Comments
Moderator

ACH payment fees

Thanks for reaching out to the Community, Bmauhl.

 

To check the charged you're getting, we'll have to access your Merchant account and review it. The Community is a public forum which is why I'm unable to request sensitive information to look at your subscription. With that being said, I recommend reaching out to our Merchant Service Team.

 

One of our support specialists will be able to explain in detail regarding the 1% charged fee for ACH payments. You can check out through this link on how to contact them: Payments Support

 

I'm also adding this article that provides an overview of the fees and plans for QuickBooks Payments: What are the fees for QuickBooks Payments?

 

Keep me posted if you have any other concerns or questions. I'll be right here to help.

Level 15

ACH payment fees

@Bmauhl 

Utilize MP to accept ACH payment for free.

https:// melio.grsm.io/quickbooks

 

Level 1

ACH payment fees

Fiat Lux- Asia,

I glanced at the link you sent me thanks for the info. Are clients of mine able to pay me through this as well? 

Level 15

ACH payment fees

@Bmauhl 

You may have 2 options to utilize it:

1. Cancel your unpaid invoice and release the new invoice thru MP

2. Ask your client to open a MP account (even if they are not using QBO) and pay their bill (i.e your invoice) thru MP.

 

Hope it helps. 

Level 1

ACH payment fees

Thanks 

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