cancel
Showing results for 
Search instead for 
Did you mean: 
Bmauhl
Level 1

ACH payment fees

Is everyone getting charged 1% fee for ACH payments through QB merchant? When I signed up it said it was supposed to be free. Also other people I talked to using this service are not being charged. I have been charged for everyone. 

19 Comments
GlinetteC
Moderator

ACH payment fees

Thanks for reaching out to the Community, Bmauhl.

 

To check the charged you're getting, we'll have to access your Merchant account and review it. The Community is a public forum which is why I'm unable to request sensitive information to look at your subscription. With that being said, I recommend reaching out to our Merchant Service Team.

 

One of our support specialists will be able to explain in detail regarding the 1% charged fee for ACH payments. You can check out through this link on how to contact them: Payments Support

 

I'm also adding this article that provides an overview of the fees and plans for QuickBooks Payments: What are the fees for QuickBooks Payments?

 

Keep me posted if you have any other concerns or questions. I'll be right here to help.

Fiat Lux - ASIA
Level 15

ACH payment fees

@Bmauhl 

Utilize MP to accept ACH payment for free.

https:// melio.grsm.io/quickbooks

 

Bmauhl
Level 1

ACH payment fees

Fiat Lux- Asia,

I glanced at the link you sent me thanks for the info. Are clients of mine able to pay me through this as well? 

Fiat Lux - ASIA
Level 15

ACH payment fees

@Bmauhl 

You may have 2 options to utilize it:

1. Cancel your unpaid invoice and release the new invoice thru MP

2. Ask your client to open a MP account (even if they are not using QBO) and pay their bill (i.e your invoice) thru MP.

 

Hope it helps. 

Bmauhl
Level 1

ACH payment fees

Thanks 

docjodie
Level 1

ACH payment fees

I too am extremely annoyed by this new one percent ACH fee. I chose to use the intuit platform intentionally to avoid this. I hear many of my colleagues enjoying all that square has to offer. I stuck with my current platform as to avoid any fees. 
Lord knows I pay QuickBooks enough as it is. I guess we will need to look into some of the other collection options such as square, clover,  Venmo, etc.

bryan40
Level 1

ACH payment fees

Just got notice today from QB that they are now charging 1% for ACH transfers. This has always been free. QB is really starting to annoy me. They are clearly taking advantage of small businesses. I guess our subscriptions (that just went up) and credit card fees are not enough. Time to look at other solutions on the market. This is ridiculous. 

 

mlh2021
Level 1

ACH payment fees

Yep, received my notice today, too, re: the 1% transaction fee. I'm looking at other companies for invoicing & receiving ACH payments, but it seems they all have some fee now.

Fiat Lux - ASIA
Level 15

ACH payment fees

@docjodie @bryan40 @mlh2021 

Explore the app as I mentioned in earlier post as another option.

docjodie
Level 1

ACH payment fees

I am looking to send invoices and collect payments with no fees. I don't need the Melio for bill payments to vendors.

AileneA
QuickBooks Team

ACH payment fees

Hello, docjodie. 

 

You can explore our third party app to collect payments using ACH in QuickBooks.  

 

 To get more insights about QuickBooks Payments fees, please read through these links: 

 

 

Let me know if you have other questions about ACH payments. I'll be here to help however I can. Stay safe!

Fiat Lux - ASIA
Level 15

ACH payment fees

@docjodie 

You have to create a separate Melio account to accept payment for your invoices and integrate it with your QBO account. Your client can pay your invoices with credit credit cards and you will get paid by bank transfers or checks for free. 

https:// melio.grsm.io/quickbooks

 

ira1
Level 2

ACH payment fees

One frustrating part of this new fee is that they hide is as though it is somehow beneficial! You get your ACH payments in one day now! Oh, and by the way, ACH is now going to cost you 1%. It is sickening how much QB takes advantage of its customers...

Fiat Lux - ASIA
Level 15

ACH payment fees

@ira1 

Our clients are exploring these options to accept ACH payment for free.

https:// veem.grsm.io/veems

https:// melio.grsm.io/quickbooks

 

Jakeheroes
Level 1

ACH payment fees

Can I set up recurring payments from customers?? In other words I want to collect payments each month from customers who have signed an authorization. Thanks 

LeizylM
QuickBooks Team

ACH payment fees

Thank you for posting here in the Community, Jakeheroes. 

 

I'm happy to guide you today so you'll be able to set up recurring ACH payments. 

 

Here's how :

 

  1. Click the Gear icon at the top.
  2. Select Recurring Transactions, and click the New button.
  3. Choose the Sales Receipt under Transaction Type, and click OK.
  4. Enter the template name, and choose Scheduled as the recurring type.
  5. Choose a customer.
  6. Under the Interval section, choose Monthly on day 1st of every 1 month(s).
  7. Enter the Start Date and the End.
  8. Select the correct Payment method.
  9. Enter the needed information, and click the Save template button.

 

For detailed instruction, you can check this article: Create a recurring credit card payment. Or, you can also set up a recurring sales receipt which allows you to automatically charge the credit card of your customers.

 

Keep me posted if you have other concerns or questions. I'd be happy to assists.

RD40
Level 1

ACH payment fees

Just signed up for QBO and Payroll. I was unpleasantly surprised to see the 1%/$10 ACH fee I was unaware of.  I can’t give the company anymore money. I guess subscription isn’t enough for them. I’ll check out Melio. Will cancel Quickbooks first available chance I get if another company comes out with a better and fairer option. Based on this forum, this is a great opportunity for another company to swoop in. 

thecleanteam
Level 1

ACH payment fees

Yes! its absolutely ridiculous! It would have been nice to have been given the option since all my customers are used to paying it online now. they get them used to it and then start charging. 

Fiat Lux - ASIA
Level 15

ACH payment fees

@thecleanteam 

Utilize another payments processor as I mentioned earlier to accept ACH for free.

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us