Is everyone getting charged 1% fee for ACH payments through QB merchant? When I signed up it said it was supposed to be free. Also other people I talked to using this service are not being charged. I have been charged for everyone.
To check the charged you're getting, we'll have to access your Merchant account and review it. The Community is a public forum which is why I'm unable to request sensitive information to look at your subscription. With that being said, I recommend reaching out to our Merchant Service Team.
One of our support specialists will be able to explain in detail regarding the 1% charged fee for ACH payments. You can check out through this link on how to contact them: Payments Support