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Join nowI manage 5 LLCs under one roof. Each company has their own QBO account. One company hires the employees, and invoices the other four companies for the time the employees spend there. I'd like to pay via ACH, but it sounds like it is going to cost me more than it's worth. When I'm in the customer list it says 'pay with ACH for free,' but then I see this 1% fee. When I try to find info it's either from 2019 or clear as mud.
Are the transactions free for the customer, but the company accepting the payment pays an ungodly 1%?
Thank you.
Explore these option to accept ACH payments for free for your companies.
https://melio.grsm.io/get-paid
Hello there, ManiacBookkeeper.
I can provide information on how the ACH payments fees work.
Aside from what Fiat Lux - ASIA added, QuickBooks Payments charges a fee each time you process a transaction. Fees also depend on how you processed the payment. For bank transfers such as ACH transactions or eChecks, the charge is 1% (max $10) per transaction. You can refer to the QuickBooks Payments website for the most updated info.
Here's a link that will help manage your payments: QuickBooks Payments FAQ.
Let me know if you have other questions. I'll be around to help. Take care and have a great day!
Thank you for your cookie cutter answer, but my question still goes unanswered:
Are the transactions free for the customer, but the company accepting the payment pays an ungodly 1%?
Hi ManiacBookkeeper!
Thanks for the reply. Let me share some details about processing payments via QuickBooks Payments.
You're right, the transaction fee will be charged to the company accepting the payment. This will be deducted automatically on the total amount they'll be receiving. QuickBooks Payments won't charge the payer or your customer.
Check this link for the updated transaction fees: https://quickbooks.intuit.com/payments/.
In addition, we've compiled all commonly viewed articles to help you understand more how QuickBooks Payments works. Please check this link: QuickBooks Payments FAQ.
If you need more help, please leave a comment again here. We'll respond as soon as we can.
When will I see the transaction for an invoice paid via ACH in my history of deposits? When I do the credit card transaction I see it under invoices and then I also see it on the deposit screen with an status of when to expect the deposit.
I do not see that with the ACH I processed on 06/26. How long does it take for the deposit to actually display? I want to make sure I processed it properly. However it says paid on the invoice screen.
Thank you
Hi @danieller221,
Thank you for dropping by here in the Community. I can provide some details about the customer payments in QuickBooks.
Credit card payments have different deposit schedules from the other methods. Since the deposit speed will depend on the product, I recommend checking the duration through QuickBooks.
Follow these steps:
Also, there are two ways to check the status of the deposits and payments. You can either view them directly in QuickBooks or through the Merchant Service Center.
If it's not showing in your history of deposits (in QuickBooks), I suggest visiting the Merchant Service Center. From there, you can check the status of the payments too.
Here's how:
Please note that the deposits you can see will depend on your access type. For more information about it, visit this page (scroll down to What users can see QuickBooks Payments deposits?): Common questions about payments deposits in QuickBooks Online.
In case the ACH payment doesn't reflect, check your email. You should get an email notification from Intuit if there's an issue.
For more information about the payment deposit schedules, I recommend the following article: Find out when QuickBooks Payments deposits customer payments.
Please know that you can always reach out to me for any questions you may have regarding QuickBooks Payments. Take care.
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